Goal Develop your ability to think strategically in order to make better decisions in your leadership role on a daily basis. Learning Objectives Know and master the three pillars of strategic thinking, and use them on a daily basis to act with more impact and agility. Identify and analyze the core competencies of strategic leadership.…
Goal Develop one’s ability to deal with simple or complex emotional situations in the workplace, in order to foster informed decision-making and healthy working relationships. Learning objectives Describe emotions and express needs in emotionally sensitive or difficult situations. Adapt your attitude to assert your limits while respecting others. Apply the technique of non-violent communication in…
Goal Acquire simple and effective tools to exercise leadership, increase influence and establish a climate of trust among employees. Learning objectives Develop credibility based on personal strengths and challenges Communicate effectively using a proven influence model Adapt to your employees through three aspects of leadership at work Organization Classroom or virtual. Educational formulas used: presentation…
Goal Increasing effectiveness when facilitating online meetings to encourage engagement by participants and achievement of set objectives. Learning objectives Improve facilitation skills by mastering strategies for planning, hosting, and managing productive virtual meetings. Overcome challenges by addressing technical issues, engagement barriers, and group dynamics effectively. Boost collaboration by using tools and techniques to foster active participation and productive…
Purpose Empower managers to use non-monetary recognition as a driver of sustainable performance. Learning objectives Identify recognition-related work strategies to promote sustainable performance in your team. Acknowledge the value and impact of recognition in developing sustainable performance. Identify personal and organizational barriers to using non-monetary employee and team recognition through reflective activities Identify the best…
Purpose Develop the ability to communicate with impact and influence in a professional context in order to mobilize, persuade, inspire, collaborate and achieve goals. Customers For leaders and consultants Learning objectives Develop communication techniques and tools to enhance your speech and have an impact. Master influencing communication skills aimed at reaching the audience. Experiment with…
Equip employees to understand their role in managing and maintaining a healthy work environment. The training aims to give them tools to act effectively in conflict situations. We will use the same methods with practical exercises. Learning Objectives Understand the notions of psychological harassment, incivility and obligation of civility. Distinguish the roles and responsibilities of…
Purpose Equip yourself and perfect your skills to interact ethically and easily with clients in order to maximize their satisfaction, collaboration in teams and productivity. Learning Objectives Become aware of the impact of the quality of client service offered on a daily basis. Situate your role with clients and develop interaction strategies that ensure quality…
What is your ability to work in a fast-paced environment? While for some it may be viewed as a stimulus, for others pressure can become a barrier or inhibitor to performance. During this training, participants will become familiar with concrete tools for being effective in a pressured environment and will learn to deal with stress and the unexpected with calm and self-control.
While the context in which we operate is often uncertain, complex and ambiguous, developing an agile mindset has become imperative. How do you adapt to new situations? Faced with the unknown, how do you go from resistance to acceptance? During this short training, discover the tips and tricks to bounce back and react with greater ease in a context of ambiguity.
