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Civility in a workplace is non-negociable
Equip employees to understand their role in managing and maintaining a healthy work environment. The training aims to give them tools to act effectively in conflict situations. We will use the same methods with practical exercises. Learning Objectives Understand the notions of psychological harassment, incivility and obligation of civility. Distinguish the roles and responsibilities of the organization, managers and employees….
Plus d’informationDevelop your ability to respond with agility in the face of ambiguity
While the context in which we operate is often uncertain, complex and ambiguous, developing an agile mindset has become imperative. How do you adapt to new situations? Faced with the unknown, how do you go from resistance to acceptance? During this short training, discover the tips and tricks to bounce back and react with greater ease in a context of…
Plus d’informationAgile Handling of Change
Every day as a leader, you must face it, adjust to it and quickly determine how to capitalize on opportunities that arise. You must also reflect on your own agile “stance”, and interpersonal skills, and adapt when necessary, as well as determine when and how to step into action (acting instead of reacting). While focusing on your own real change…
Plus d’informationPreventing and Resolving Conflicts
Whether or not your conflicts are avoidable, our conflict prevention and resolution tools support you when you have to tackle problems before the consequences become disastrous. Requests from our clients for tools to manage conflict inspired us to design this very in-depth training course. Our intervention method allows you to tactfully avoid escalation and then focus on the positive to…
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