Terms of registration
You can register at any time on our website, by phone (514-861-9107 or 418-681-7733 and toll free: 1-800-499-8896) or by submitting a duly completed registration form:
You will always receive written confirmation of your registration.
For further information, please contact Customer Service: sac@groupecfc.com
Fees
The registration fees include the cost of participation, the training materials and the breaks and lunches, where applicable.
The fees must be paid in full before the beginning of the course.
Official attestations
Anyone who participates in a structured training activity to the satisfaction of CFC Group will receive an attestation stating the professional development units (PDUs) earned. One unit (PDU) is equal to ten hours of participation.
Act to Promote Workforce Skills Development and Recognition
CFC Group is a training organization that has been certified by the Commission des partenaires du marché du travail (Certification no. 0057388).
Cancellation policy
For cancellation or deferral:
- Short-term activities:
No fee is charged 10 business days before the beginning of the activity.
50% of the regular registration fee is charged if the 10-day cancellation date is not met.
100% of the regular registration fee is charged for withdrawal or deferral less than 72 business hours before the activity begins or if the participant is absent from the activity.
Substitute participants for the same activity are accepted with no charge.
- Directions program:
No fee is charged 40 business days before the beginning of the program.
50% of the regular registration fee is charged if the 40-day cancellation date is not met.
100% of the regular registration fee is charged for withdrawal or deferral less than 10 business days before the activity begins.
Cancellations and deferrals must be requested in writing (by email to sac@groupecfc.com).
CFC Group reserves the right to cancel an activity no later than 10 business days before it begins due to insufficient registration; people who have paid their registration fees will receive a credit or a refund.
CFC Group reserves the right to refuse or cancel a registration.