{"version":"1.0","provider_name":"Groupe CFC","provider_url":"https:\/\/groupecfc.com\/en\/","title":"EXCEL IN CUSTOMER APPROACH (Internal and external clients) - Groupe CFC","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"jljwrxW49k\"><a href=\"https:\/\/groupecfc.com\/en\/training\/excel-in-customer-approach-internal-and-external-clients\/\">EXCEL IN CUSTOMER APPROACH (Internal and external clients)<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/groupecfc.com\/en\/training\/excel-in-customer-approach-internal-and-external-clients\/embed\/#?secret=jljwrxW49k\" width=\"600\" height=\"338\" title=\"&#8220;EXCEL IN CUSTOMER APPROACH (Internal and external clients)&#8221; &#8212; Groupe CFC\" data-secret=\"jljwrxW49k\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/groupecfc.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"[vc_row][vc_column][vc_column_text] Purpose Equip yourself and perfect your skills to interact ethically and easily with clients in order to maximize their satisfaction, collaboration in teams and productivity. Learning Objectives Become aware of the impact of the quality of client service offered on a daily basis. Situate your role with clients and develop interaction strategies that ensure&hellip;"}